As a Registered Manager of a care home for adults with Autism, complex needs and LD, we used Spiral Care for all of our training requirements, they are very thorough in guiding you through the information and they have also assessed all of our staff regarding competency. This has been a crucial element for us to be able to provide the best care and support to our service users and each other.Amy Goodall
Registered Manager Derwent View QCEM Ltd
I have attended training with Spiral Care Solutions on many occasions. They’re a reliable and professional organisation that facilitate a variety of training that includes: Autism Awareness, Care Planning & PCP, Dementia awareness, Diabetes, Downs Syndrome, Epilepsy, Equality, Diversity & Dignity, Fire Safety, Basic First Aid, Food Hygiene, Health & Safety (Inc. Infection Control), Learning Disabilities, Medication Awareness, Moving & Handling (Inc. Tissue Viability), Positive Behaviour Management, Proactive Working, Report Writing, Role of the Worker, Safeguarding Individuals, Stress & Stroke Awareness.
The courses were tailored around specific needs to ensure they provided the appropriate knowledge and skills for all individuals. The trainer was clear, confident and encouraging. The courses were well facilitated, interesting and stimulating.Lisa Cendrowski
I am a Registered Manager of one of the homes of which Spiral Care Solutions offer their expertise. The training consists of a variety of courses that assess competency through observations and questions aimed around the care standards to ensure all employees have a thorough understanding of what they are trained on. This also includes updates as required to fully meet the expectations for compliance.
Since receiving the training, my staff have all demonstrated their knowledge throughout their job role to continue to provide an excellent service to our clients we support. I would highly recommend this service to other companies across the care sector as I know it has enhanced my staffs’ self-confidence.Sarah Swami
I am a qualified trainer in Health and Social Care and I have worked alongside Spiral Care Solutions.
I found the trainer to be inspiring and motivational building attendee’s confidence and expertise.Annie Murphy
Spiral Care delivered our mandatory training to new starters and existing staff at Adams House. It was a 5 day course which covered all legislation to the care standards. Thereafter, staff completed the care standards 1-15 and found that with the course being in depth helped with the workbook and working towards their diploma. The trainers within Spiral Care are very professional and experienced in the knowledge of training delivered.
The staff attending the training and completing the care standards workbook gave me an insight of the competency of my staff, ensuring that the best care is delivered to our service users.Vicky Roe
Registered Manager Adams House
In my experience the training that Spiral Care Solutions has delivered to our team has been invaluable as it goes beyond the ‘normal’ training requirements within the Health and Social Care sector and focuses on our client group. Rather than delivering standard training to all the homes within Quality Care with the same content it is personalised to that home’s needs. E.g. with moving and handling, the staff are trained what they will need to know and what is required within our home in this area but not excessively, enabling more time to be allocated to other courses like autism and learning disabilities.
Previously when we have had new service users coming into the service with specific conditions, Spiral Care Solutions has designed person centred training courses that are all about the individual rather than a generalisation of the condition. This was extremely useful for our staff as it enabled them to understand how the condition affects the person as an individual and how they will need to be supported by our service rather than how the condition ‘may affect people’.Leanne Hackett
Deputy Manager – For and behalf of Baden Powell Centre
At Quality Care (EM) Ltd we have long realised that training and development of staff is key to ensuring that our service provision standards are maintained. This in turn with effective supervision and competency observations ensure our staff receive the highest standards of training. We utilise the services of Spiral Care Solutions Ltd to undertake this challenge knowing that they have had the opportunity to test the process over the last three years as part of Quality Care (EM) Ltd, now standing on their own two feet.
I would not hesitate in recommending their services to any providers who want quality and value for money with the security of knowing it has been tested in the ASD, LD and Challenging Behaviour arena of care and support. I am convinced that taking the opportunity to trial Spiral Care Solutions Ltd was the best decision we made at Quality Care (EM) Ltd and their input has played a huge part in ensuring that we maintain 100% occupancy with well-educated and motivated staff, which has been proven through the comments during inspection by Local Authorities and CQC. I have now assumed responsibility as Director for Spiral Care Solutions Ltd which is a great honour and I am determined to give as many people the opportunity to use their services as possible.Richard Smith
Care Director Quality Care (EM) Ltd
Since the inception of Spiral Care Solutions, our staff training and standards have markedly improved and the management team at SCSL has developed our systems to monitor and review the training we receive.
The trainers go above and beyond to devise specialist training in various scenarios for example; safeguarding, re-directional techniques and report writing. They will also assess the competency of staff on a regular basis and always provide feedback.
The feedback from the staff having undergone training is, in one word, ‘fantastic!’ Staff report feeling thoroughly trained and have gained a significant amount of knowledge from the courses that can be applied to everyday situations.Stevie Cox
Team Leader - Quality Care (EM) Ltd
At SR Education we work closely with the team at Spiral Care Solutions to deliver H&SC Apprenticeships for our client organisations. Graham and Mark deliver a thorough package of training that supports learning outcomes within the Apprenticeship programmes.
Team work and communication is vital to a seamless delivery of training and successful learning for everyone. Together, we embrace change and the opportunities that collaborative working can bring to develop our people and benefit both our organisations.Daphne Saxelby
Curriculum Manager, SR Education